Frequently Asked Questions
Q: How do I book a hot tub?
A: You can check hot tub availability and book online on our website www.tubs4fun.co.uk. You will receive a booking confirmation email once booked. If you need any help with the booking or have any further questions, please call us on 078 1458 7335 or 07800 538 069.
Q: Do I need to pay a deposit? How do I pay?
A: We require £30 deposit to secure the booking, this can be done online when booking. The balance can be paid securely online in advance or we accept cash on delivery if thats easier.
Q: Which areas do you cover?
A: We deliver hot tubs to most areas in Buckinghamshire, Berkshire, Middlesex and Oxfordshire. Some areas may require a minimum booking value due to it's location or where extensive travelling is required.
Q: How much space do I need for a hot tub?
A: At least 2.5 meter x 2.5 meter of flat, level, clean space is required for the hot tub. Most hot tub packages include a gazebo which is 3m x 3m (10ft x 10ft). We do not setup hot tubs on dirty, muddy surfaces or where there is any risk of the hot tub being damaged.
Q: What kind of access do you need when you deliver the hot tub?
A: We require a standard doorway access to get the hot tub into your garden or venue.
Q: When the hot tub is delivered, do I have to set it up myself or do you do it?
A: The Tubs4Fun representative will setup the hot tub and give you a demonstration on how to use it safely. We leave a copy of the user guide and easy to follow instructions manual with you.
Q: Does it need electricity? How is it powered?
A: Yes, the hot tub required a dedicated 13Amp power socket. We are able to provide waterproof extension leads if required.
Q: How long does it take to setup?
A: It takes approximately 1 hour to setup a hot tub. Hot Tub packages with gazebos and hot tub cinema packages take about 2 hours to setup.
Q. How long does it take to fill the hot tub with water?
Depending on your water pressure, it will take about 2 hours to fill the 6 seater and 3 hours to fill the 8 seater hot tub.
Q: How long does it take to heat the water?
It can take 24 - 48 hours to heat the water if only cold water is added - this may take longer in winter. It takes about 1 hour to heat the water by 1 degree in summer double the time in winter. To speed up the heating process, we highly recommend adding hot water.
Q: Are you fully insured?
A: We carry 5 million pounds public liability insurance. This insurance covers us against any set up faults or faulty equipment, it does not cover incidents to due a lack of supervision or misuse.